Mega Casino Terms and Conditions
Using our website
Below, we set out the key Mega Casino conditions below so you can check the requirements before registering, depositing or playing. Read the complete account agreement presented during registration, together with the rules for any game or promotion you choose.
The operator of Mega Casino's gambling service is Skill on Net Ltd, registered in Malta as C50024. Its Gambling Commission account number is 39326. These operator details refer to Skill on Net Ltd.
Age and account details
You must be 18 or older, or meet a higher minimum age where applicable. Mega Casino's terms restrict play to customers in Great Britain.
Supply accurate registration details and keep them current. Use your account personally, keep your login details private and tell support immediately if you suspect someone else has accessed it. Registering accounts in another person's name to deceive the operator can result in suspension, removal of bonuses and cancellation of winnings.
Verification and account checks
Skill on Net Ltd may ask for documents confirming your age, identity, address, occupation, finances or the origin of your funds. Submit verification material through Upload Docs within My Account or the Personal Area; other submission routes are not accepted.
Anti-money-laundering checks may lead the operator to suspend deposits, withdrawals or play. Responsible-gambling interventions may restrict deposits and play. The terms also provide that, following an assessment identifying serious money-laundering concerns or strong indications of gambling harm, previously deposited money remains available to withdraw or is returned where necessary.
Deposits and withdrawals
Use a payment source held in your own name. The cashier displays the available methods and their minimum amounts. Limits can depend on the payment method and your account history.
Withdrawals require a real-money account with a successful deposit. Submit the request through the casino's withdrawal screen: an email or telephone call does not constitute a withdrawal request.
| Payment point | What to check |
|---|---|
| Amount per withdrawal | Your individual transaction limit appears under “more info” on the withdrawal screen. |
| Further requests | Another request can follow once the preceding transaction has been processed. There is no daily, weekly or monthly cap on the number of transactions. |
| Wire transfers | The listed minimum is £50. The fee is £10, waived for transfers above £500. |
| Cards and online wallets | The operator's fee schedule lists no withdrawal charge. |
| Alternative payment route | If your deposit method cannot receive withdrawals, a replacement method in your name must be verified. |
The fee schedule can change. The operator may use another available payment route after confirming ownership. A win of £5,000 or more, or a jackpot, may require extra verification and take longer to process. Gameplay and outstanding deposits are also checked before payment; a processing target is not a guaranteed arrival time.
Bonuses and promotional conditions
Welcome-offer eligibility is checked after registration. An advertised offer does not guarantee eligibility; the operator sends an email if the registration review excludes the account from bonuses.
Before accepting a promotion, check:
- The qualifying deposit and any eligibility restrictions.
- Which games count towards wagering and how much play is required.
- The permitted stake and the offer's expiry conditions.
- What happens to the bonus balance when you withdraw.
The Bonus Policy and individual promotion rules form part of the account agreement. Where promotional provisions conflict with the general terms, the promotional provisions take precedence.
An active bonus does not itself prevent a withdrawal. However, withdrawing requires cancellation of the whole bonus balance, including winnings generated from that bonus. Bonus cancellation is available in the personal area.
Customer funds
Skill on Net Ltd states that player money is kept separately from company money in a Players Account at Barclays. This arrangement does not provide an absolute guarantee that every customer will recover all funds if the operator becomes insolvent. Account balances do not earn interest and are not covered by government deposit insurance.
Closing an account or taking a break
You can request closure through support or choose Close Account on the Player Limitation page. A closed account remains accessible for withdrawal requests and account-history checks, while gambling is disabled.
If gambling concerns are the reason for stopping, use self-exclusion or GAMSTOP instead of ordinary closure. Closure cannot be selected while a freeze, cooling-off period or self-exclusion remains active. See our responsible gambling page for further guidance.
Support
For questions about these pages, use the contact options on our site. Do not send verification documents by email; use the account upload facility described above.